Privacy Policy

1. OVERVIEW

1.1 This Privacy Policy applies to all information collected about you/your system by Ideal Game Servers, this generally includes but is not limited to any information stored due to you accessing services, any personal or billing information stored due to you purchasing a service from us or any data that is collected due to cookies on our site.

1.2 Ideal Game Servers is a data handler under EU law, which means that we are obligated to follow the GDPR on personal information as set out by European parliament. This privacy policy is subject to change at any given time without prior notice. This is usually due to amendments to current EU law being enforceable. If you have any questions or queries, please do open a ticket and speak to us regarding this.

2. PERSONAL INFORMATION

2.1 The term “personal information” denotes any information that could be used to identify a user of this website in any way, this includes but isn’t limited to: first and/or last names, street addresses, IP address information, emails and other identifiable information.

2.2 We may process and/or store the following categories of personal information about you and your system such as but not limited to:

1) Your personal details - your name, username or log in details, password and email address.

2) Location data – country and language data as well as the location of your device you’re using on our services in real time.

3) Address details – registered billing address

4) Terms agreement – Any agreement you gave to bind you to our Terms of Service and privacy policy here at Ideal Game Servers etc.

5) Purchase and payment details - records of purchases and prices, invoice records and payment records for said invoices.
Note: We do not store card details.

2.4 Personal information such as first and last name and e-mail address are never shared with third parties, commercial or individual. Client accounts are kept indefinitely for transaction and billing logging purposes but can be removed upon request after 12 months of account closure, or no active services. Legally, Ideal Game Servers must comply with law enforcement when court mandates tell us to so your data may be shared only in those instances.

3. CLIENT SERVICE DATA

3.1 Information hosted on our servers by client will never be accessed, used, saved or modified by any member of Ideal Game Servers’s team unless in prior agreement and/or consent by the client. You may request any information that we have currently on your account by opening a ticket and requesting to see which types of information we store.

4. COOKIES AND OTHER

4.1 Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our services here at Ideal Game Servers.

4.2 We use cookies and similar tracking technologies to track the activity on our site/service and hold certain information.
Examples of cookies we use:

1) Preference Cookies. Help remember and process the items in your shopping area such as new services.

2) Security Cookies. We use Security Cookies for security purposes to ensure that users are who they are.

4.3 You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site/service due to them being requirements.