Terms of Service

1. OVERVIEW

1.1 This website is operated by Ideal Game Servers ("we," "us," or "our"). By accessing or using this website, including all information, tools, and services available on the site, you agree to accept and comply with the following terms and conditions ("Terms of Service").

1.2 These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content. Your use of the site and any purchase from us constitutes your engagement in our "Service" and indicates your acceptance of these Terms of Service, including any additional terms, conditions, policies, and notices referenced herein.

1.3 Please read these Terms of Service carefully. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. By accessing or using any part of the site, you expressly acknowledge and agree to be bound by these Terms of Service.

2. TERMINATION

2.1 We reserve the right to terminate your service at any time if you engage in or are involved in activities including, but not limited to:
• Planning, preparing, or participating in a DDOS attack.
• Using a service for purposes outside of its intended use as defined in [section].
• Engaging in activities that excessively utilize resources and disrupt the experience of other users on the same node.

2.2 If you choose to cancel your service, you must submit a Cancellation Request in the Billing Panel. The service will be terminated at the end of the current billing period (Monthly/Quarterly/Semi-Annually/Annually).

3. DOWNTIME & DATA LOSS

3.1 While we strive to ensure that servers are operational at all times, unforeseen events such as hardware failures and DDOS attacks can result in downtime. We cannot be held responsible for any lost revenue due to downtime.

33.2 In the event of a DDOS attack, we cannot be held responsible for any resulting downtime. If a particular client appears to be targeted, their services may be temporarily suspended to ensure normal service for other users.

3.3 Our unlimited storage plans are subject to fair usage limits. The soft limit for these services is 100GB of SSD storage. If you require an increase in storage capacity, please contact us via live chat or billing support, and we will do our best to accommodate your request.

3.4 We are not responsible for data loss caused by our clients' actions. While we will assist where possible, additional charges may apply for technical support in complex instances. The cost for such support will be defined on a case-by-case basis.

4. REFUND POLICY

4.1 We offer a 7-day money-back guarantee. If you are unsatisfied with your service within the first 7 days of your plan starting (i.e., the initial billing cycle), you may request a refund by emailing us at [email protected].

4.2 Refund requests outside of the 7-day money-back guarantee period will be approved at our sole discretion.